Call Center Team Lead (English, English+German or English+French)

For an international iGaming holding we are looking for several Support Heroes with knowledge of foreign languages

Responsibilities:
● Coordinate the work of the team (8-12)
● Develop and motivate your team;
● Help colleagues solve issues;
● Immerse yourself in the processes, questions and concerns of the customer. To be successful, you need to become an expert in the product;

Requirements:
● Fluency in English, English+German, or English+French!
● Experience as a Team lead is a must;
● Ability to work with information, search, remember and understand how to apply in work;
● Confident PC user (experience with CRM systems is a plus);
● Desire to learn, develop in the field of sales, focus on results;
● The ability to analyze and understand promptly information, the company’s goals, the specifics of the field;

What will we offer?

● Work in a friendly, young and very dynamic team

● Work with the shift 5/2 (13-22 PM - GMT +3)
● Sport compensaition after the probation period;

● Opportunity for self-development (we provide you with internal and external trainings and carry out monthly 1:1 to discuss your professional development)

● Opportunity for career growth. As we are growing very quickly there are many internal job openings

● Cosy and comfortable office with snacks and fruits

● Regular small office parties after monthly meetings